Chase has a consumer rating of 1.91 stars from 282 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Chase most frequently mention customer service, credit card and online banking problems. Chase ranks 175th among Banking sites.
Overall, if you're choosing between Chase and Bank of America, the better option for you will really depend on your personal banking needs and preferences. Both are big banks with thousands of branches and tens of thousands of ATMs. Chase offers a wider variety of accounts, though it is lacking in IRA options.
Chase is one of the largest banks in the U.S. In addition, GOBankingRates has ranked Chase as one of the Best National Banks and Top 100 Banks of 2022 and has also recognized the bank in its Best CD Accounts, Best Checking Accounts and Best Savings Accounts of 2022 annual lists.
Best banks, credit unions and neobanks:
Best overall, best for overdraft options: Ally Bank. Best overall, best for rates: Alliant Credit Union. Best overall, best for tools: Capital One. Best overall, best for interest checking: Lake Michigan Credit Union.
Chase has a good basic checking account but its savings rates are generally low, and some fees are high and hard to avoid. Best for: Customers who want access to a large number of branches, are not looking for the highest interest rates and can keep a large enough balance to avoid a monthly fee.
The Chase Total Checking® and Wells Fargo Everyday Checking accounts are comparable, with large ATM networks and many branches. Both banks also offer premium checking accounts that earn interest — but not much. But if you want a cash bonus, Chase is the winner.
Neither bank is as lenient about overdrafts as some credit unions and banks that don't charge any overdraft fees. But Chase is more forgiving than Bank of America because it doesn't charge a fee if your account is overdrawn by $50 or less at the end of the day, and there's no fee for overdraft protection transfers.
The easiest way to close your Chase checking account is to log onto the Chase online banking website and head to the Secure Message Center, where you can send an email requesting account closure. You should receive a response within 2 working days with follow up questions and account closing confirmation.
Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with $2.6 trillion in assets and operations worldwide.
N/A. N/A. What fees do Chase checking accounts have? Chase Total Checking®, the bank's basic checking account, has a monthly fee of $12, though you can get it waived by meeting one of a few requirements.
In terms of a presence in every state, Chase Bank comes the closest with retail locations in all of the lower 48 states.